Shipping & In-store Pick-up

Pitter Patter Boutique is a brick and mortar store in Smithers, BC with a recently open outlet for FREE local pick-up in Courtenay, BC (If wanting picked up in Smithers or Courtenay and the order is requiring you to pay shipping, please just pay it up front and include a note on the order asking for local pickup and we will refund shipping within 24 hours of receiving the order. Orders requiring shipping generally take 1-4 days to fill an order and then it is shipped via Canada Post, Purolator or UPS from either location.  

Orders over $189 (pre-tax) in Canada & the US are eligible for free shipping!  For orders under $189, a flat rate of $10.99 applies in Western Canada and $12.99 applies to Eastern Canada and the US.

Shipping times are typically 4-8 days, however, delays may occur due to circumstances beyond our control. If applicable, customs charges and taxes on US shipments are payable by customer at time of delivery.

If you are local to the Bulkley Valley (or passing through town) and are able to pick-up in-store, we ask you to select "Local Pick-up" at time of checkout.  Purchases can be picked up in our local Smithers store (3825 2nd Avenue) between the hours of 10am-5pm Monday-Saturday (excluding holidays). We will do our best to have your items available for pick-up within 1 business day.  Local pick-up is also available at 2000 Embleton Crescent in Courtenay, BC.  Most Kyte Baby and Pre-loved items are stored in Courtenay so they are available for immediate FREE pick-up.  If other items are coming from our Smithers location, you can still pick-up for FREE in Courtenay, but it will take 3-4 days to ship the items from Smithers to Courtenay.  Eventually we will have an equal selection of all new products in both locations.