Shipping & In-store Pick-up
SHIPPING WITHIN CANADA & THE US
Orders over $189 (pre-tax) in Canada & the US are eligible for free shipping! For orders under $189, a flat rate of $11.99 applies in Western Canada and $12.99 applies to Eastern Canada and the US. During promotional events, a flat rate of $11.99 applies to all orders - NO FREE SHIPPING AVAILABLE)
IMPORTANT - Due to our inventory being in 2 different locations, sometimes Shopify will charge 2 shipping fees (double the cost). If this happens while you're checking out, don't stress! Please order and know that if we see a double shipping charge on your order, we will refund one of them within 24 hours of ordering!
Shipping times are typically 4-8 days, however, delays may occur due to circumstances beyond our control and during promotional times shipping may take a little longer. If applicable, customs charges and taxes on US shipments are payable by customer at time of delivery.
All orders shipped to addresses outside of Canada are Final Sale.
Local Pickup
If you are local to the Bulkley Valley or Comox Valley (or passing through town) and are able to pick-up in-store, we ask you to select "Local Pick-up" at time of checkout. Purchases can be picked up in our local Smithers store (3825 2nd Avenue) between the hours of 10am-5pm Monday-Saturday (excluding holidays) and at our Comox location at any time (residential address). We will do our best to have your items available for pick-up within 1 business day, although if items require transfer between location, pickup can take up to 5 business days.