Smithers Customers - Free Pickup

As our store and website has continued to expand, we are now storing many of the high quality pre-loved items in Courtenay, as we no longer have the space in Smithers. These items are all still available to be purchased though and we will never charge you the shipping to get the items to Smithers for you to pickup at the store.  We are having a little bit of trouble with the Shopify platform to provide free local pickup though, so what we need you to make a purchase is simple:

1) Make an online purchase through our website. You can try to select local pickup but it will only work if all the items you want are located in Smithers.  Otherwise, pay the shipping charges (you may be charged $10.99 or even $21.99 - if some of the items you want are in Smithers and Courtenay).

2) Leave a note on the order at checkout or send us a message/email to confirm you want the items picked up at the store (we will also reach out automatically if we see an address in Witset, Smithers or Telkwa)

3) That's it!  We will refund the shipping charges within 24 hours of purchase and promptly send the items to Smithers (we ship twice a week to Smithers and shipping takes 3-5 business days). You will be contacted once the items arrive at the store and can pick-up at your convenience.  If you wish to return the item afterwards, our regular 2-week return policy applies.

 We are regularly adding new pre-loved items to the website, so make sure to check back regularly!  This is a great place to find out of season items too, as our Smithers store only carries pre-loved clothes and shoes that are in season!  Please make sure to tell your friends and take advantage of our 20% of Wednesdays throughout the month of January and February with promo code "preloved20"

Picture Below is just a fraction of the bins I have of amazing pre-loved clothes stored in Courtenay!